Privacy Policy

1. Information we collect

We collect information you provide directly and information generated when you use the Service.

• Account information: name, email address, phone number (optional), account type (Advertiser or Screen Owner), and authentication credentials.
• Profile and business information: venue details, screen inventory, contact information, and revenue settings for screen owners.
• Booking and campaign data: selected screens, dates, pricing, booking status, creative assets, moderation outcomes, and payment references.
• Technical data: IP address, browser type, device identifiers, log data, and usage analytics needed to operate and secure the platform.
• OAuth sign-in data: if you use Google sign-in, we receive basic profile information from Google (such as your name and email) as permitted by your Google account settings.

2. How we use your information

We use collected information to:

• Create and manage your account and authenticate access to the Service.
• Process bookings, payments, creative uploads, approvals, and campaign delivery.
• Display marketplace listings, availability, and screen health to authorized users.
• Communicate with you about bookings, account activity, security alerts, and support requests.
• Improve platform performance, prevent fraud, and enforce our Terms of Service.
• Comply with legal obligations and respond to lawful requests.

3. How we share information

We do not sell your personal information. We may share information only in these cases:

• Service providers: hosting, authentication (including Supabase), payment processing (such as Razorpay), email delivery, and analytics partners under contractual confidentiality obligations.
• Platform participants: limited booking details shared between advertisers and screen owners as required to fulfill a campaign.
• Legal and safety: when required by law, court order, or to protect rights, safety, and integrity of the Service.
• Business transfers: in connection with a merger, acquisition, or asset sale, subject to continued protection of your data.

4. Creative content and playback data

Advertisers upload creative assets (images and related metadata) for booked screens. We store these assets to facilitate moderation, approval, and playback on partner devices. Screen playback and device heartbeat data may be logged to verify delivery, troubleshoot outages, and maintain campaign records.

5. Cookies and similar technologies

We use cookies and local storage (including session tokens) to keep you signed in, remember preferences, and protect against unauthorized access. You can control cookies through your browser settings, but disabling essential cookies may limit core functionality such as login and booking checkout.

6. Data retention

We retain personal information for as long as your account is active or as needed to provide the Service, resolve disputes, enforce agreements, and meet legal or accounting requirements. Booking records and financial references may be retained for a longer period where required by law or legitimate business needs.

7. Security

We implement administrative, technical, and organizational safeguards designed to protect your information, including encrypted transport (HTTPS), access controls, and role-based permissions. No method of transmission or storage is completely secure; please use a strong password and protect your account credentials.

8. Your rights and choices

Depending on your location, you may have the right to:

• Access, correct, or update your account information from your dashboard or by contacting us.
• Request deletion of your account, subject to legal and operational retention requirements.
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.
• Object to or restrict certain processing activities where applicable law provides such rights.

To exercise these rights, contact us using the details below. We may verify your identity before fulfilling requests.

9. Children’s privacy

The Service is not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, please contact us so we can take appropriate action.

10. International users

If you access the Service from outside India, your information may be processed in India or other countries where our providers operate. By using the Service, you consent to such transfers subject to applicable safeguards.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may also be communicated via email or in-product notice where appropriate.

12. Contact us

For privacy questions or requests, contact: privacy@doohmarketplace.com