Terms of Service

1. Eligibility and accounts

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

Account types include Advertiser and Screen Owner. You must select the account type that reflects how you intend to use the platform. We may suspend or terminate accounts that provide false or misleading registration information.

2. Platform role

DOOH Marketplace provides technology that connects advertisers with digital screen inventory operated by screen owners and venue partners. Unless explicitly stated in a separate written agreement, we are not the owner of physical screens, do not guarantee audience reach, and are not a party to venue leases or on-site operations.

3. Marketplace and bookings

• Advertisers may browse available screens, check date availability, reserve slots, upload creatives, and complete payment for approved bookings.
• Bookings are subject to availability, moderation, payment confirmation, and applicable approval workflows. A reservation hold may expire if checkout is not completed in time.
• Pricing, slot assignment, and campaign dates are displayed at booking time. You are responsible for reviewing booking details before payment.
• Screen owners manage inventory, venue information, device status, and marketplace visibility in accordance with platform rules and admin policies.

4. Creative content standards

Advertisers are solely responsible for creatives submitted to the platform. You represent that you:

• Own or have all rights, licenses, and permissions to use and display the creative.
• Comply with applicable advertising, consumer protection, and industry regulations.
• Do not submit unlawful, misleading, defamatory, obscene, or infringing content.

We may review, approve, reject, or remove creatives at our discretion or as required by screen owners or administrators. Rejected creatives must be replaced before a campaign can proceed.

5. Payments and refunds

Payments are processed through third-party payment providers. By submitting payment information, you authorize us and our payment partners to charge applicable booking fees, taxes, and related amounts.

Refund and cancellation outcomes depend on booking status, campaign timing, moderation results, and platform policies displayed at checkout or in your booking dashboard. Unless required by law, fees for completed or in-flight campaigns may be non-refundable.

6. Screen owner obligations

Screen owners agree to:

• Provide accurate venue, device, and marketplace listing information.
• Maintain approved screens in working order and report outages promptly.
• Honor confirmed bookings that meet platform approval and payment requirements.
• Comply with applicable local laws, venue agreements, and content playback rules.

7. Acceptable use

You may not:

• Attempt to bypass security, scrape the Service, or interfere with platform operations.
• Use another user’s account or misrepresent your identity or authority.
• Upload malware, automate abusive traffic, or engage in fraudulent bookings or payments.
• Reverse engineer or copy the Service except where permitted by law.

8. Intellectual property

The Service, including software, branding, and design, is owned by DOOH Marketplace or its licensors. Advertisers retain ownership of their creatives but grant us a limited license to host, process, moderate, and deliver those creatives for booked campaigns.

9. Third-party services

The Service integrates with third parties such as authentication providers (including Google), cloud infrastructure, and payment processors. Your use of those services may be subject to their separate terms and privacy policies.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED SCREEN AVAILABILITY, SPECIFIC AUDIENCE RESULTS, OR ERROR-FREE OPERATION.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOOH MARKETPLACE AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

12. Suspension and termination

We may suspend or terminate access to the Service if you violate these Terms, create risk for other users, or as required by law. You may stop using the Service at any time. Provisions that by nature should survive termination (including payment obligations, intellectual property, and liability limits) will continue to apply.

13. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles. Courts located in India shall have exclusive jurisdiction over disputes arising from these Terms, subject to any mandatory consumer protections in your jurisdiction.

14. Changes to these Terms

We may modify these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, contact: legal@doohmarketplace.com